We value your privacy

We value your privacy. We will never give, lease, sell or otherwise disclose your personal information. Period. Any information you give to Send-Flowers-to-Vietnam.com at any of our stores, over the phone and online will be held with the utmost care, and will not be used in ways to which you have not consented. A more detailed explanation about how we safeguard your personal information is described below. If you have any questions at all about our privacy policy, please contact us via our contact form. Send-Flowers-to-Vietnam.com does not sell, rent, loan, trade, or lease any personal information collected at our site.

Your Account

Send-Flowers-to-Vietnam.com is committed to keeping customer information confidential and used solely for the purpose of serving you better. In order for us to provide the best possible level of service, we need to gather certain information. When you set up an account with us, we will ask you for some relevant information, including:

  • Your name
  • Email address
  • Mailing address
  • Phone number(s)
  • Delivery addresses

This information allows us to provide you with personalised services and correspond with you separately. The information you provide will be kept confidential and used to support your customer relationship with Send-Flowers-to-Vietnam.com. It will help us to maintain your account and alert you to new products, special offers and services, which are suited to you as they become available. Such uses may be special offers in promotional emails and on our website.

Security

We take the security issue very seriously. Our online ordering system is based on the SSL 256 bit encryption standard. Provided you are using an SSL-compliant browser such as Google Chrome, Mozilla Firefox or Microsoft Edge, you’ll be able to conduct end-to-end encrypted transactions without fear of an intermediary obtaining your credit card information.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.